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Help Center

Alligator Help Center

Frequently Asked Questions

How long does it take to setup?

15 minutes. That’s right, just 15 minutes. Nope, not longer. Just 15 minutes. Mhmm… yes… 15 minutes! What are you waiting for? Sign up here: thealligator.app/ksa/pricing.

How much does it cost?

We have plans suited to EVERY budget and payment term… you choose whatever suits you! What’s even better is that if you just wanna get your feet wet, we have a completely FREE plan! FREE forever! What are you waiting for? Sign up here: thealligator.app/ksa/pricing

What if I'm busy and don't want orders?

That’s super easy! Go to Master Settings > Site Settings and activate your Kill Switch. Your site will automatically turn off and customers will not be able to place an order until you deactivate it. Learn more here: thealligator.app/ksa/video-tutorial.

I need a contact-less dine-in menu. How can I get one?

You’re in luck! Your Alligator site comes with a contact-less dine-in menu function, for FREE! All you have to do is add “/dim” to the end of your domain. For example, if your website is demo.thealligator.app/ksa, to view your contact-less dine-in menu simple visit demo.thealligator.app/ksa/dim. Enjoy!

Will I get any kind of alerts when I receive an order?

Absolutely! You’ll get THREE alerts! First, you’ll hear a really loud sound in your dashboard. Then, you’ll see a visual alert (pop-up) in your dashboard letting you know that you have received a new order. Finally, you’ll receive an email to let you know that someone has placed an order. Oh, and the customer will receive that email too (as a confirmation of their order)! To find out more, visit thealligator.app/ksa/video-tutorial.

I have several branches. I don't want branch A to see branch B's orders.

We agree with you! You can have UNLIMITED branches using the Alligator eCommerce system. Simple go to Master Settings > Branches and add as many branches as you like. Then, go to Master Settings > Branch Managers and add individual users to specific branches. Then go to Master Settings > Areas and assign each area to a particular branch. Voila! To find out more, visit thealligator.app/ksa/video-tutorial.

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